1. THE TANZANIAN COMMUNICATIONS SECTOR 4
1.1: Key Statistics* 4
1.2: Overview 4

2. TANZANIAN REGULATORY ENVIRONMENT & THE TANZANIA COMMUNICATIONS REGULATORY AUTHORITY (TCRA) 6
2.1: History 6
2.2: The Core Functions of TCRA 6
2.3: Recent Activity 10
2.3.1: Sim Card Registration 10
2.3.2: Vodacom Tanzania Shareholder Dispute 11
2.3.3: Universal Communications Service Access Fund (UCSAF) 11

3. THE TANZANIAN MOBILE MARKET 13
3.1: Market Overview 13
3.2: General Issues and Trends 15
3.2.1: Taxation 15
3.2.2: The Growth of Mobile Money Services 16
3.2.3: Mobile Broadband, Internet and 3G Services 17
3.3: Mobile Operators 18
3.3.1: Vodacom Tanzania Ltd 18
3.3.3: Tigo 21
3.3.4: Zantel 22
3.3.5: Tanzania Telecommunications Ltd Mobile (TTCL Mobile) 23
3.3.6: Benson Informatics 24
3.3.7: DoveTel 25
3.3.8: HiTS Tanzania 26

4. FIXED LINE SERVICES 27
4.1: Overview 27
4.2: Fixed Line Operators 28
4.2.1: Tanzania Telecommunications Ltd (TTCL) 29
4.2.2: Zantel Fixed 30
4.3: Pay Phones 30
4.4: VOIP Services and the Fixed Line Market 31

5. INTERNET MARKET 32
5.1: Overview 32
5.2: Improvements to Tanzanian and African Internet Access 34
5.2.1: East African Submarine Cable System (EASSy) 34
5.2.2: O3b Networks 35
5.3: e-Health, e-Government and e-Education 37
5.3.1: e-Think Tank 37
5.3.2: POLIS 37
5.4: Tanzania’s ISP Market 38
5.4.1: Africa Online Tanzania 38
5.4.2: Afsat Communications Tanzania Ltd/iWay 39
5.4.3: Alink Telecom (formerly Datel) 40
5.4.4: Arusha Node Marie 40
5.4.5: Benson Online 41
5.4.6: Cats-Net 41
5.4.7: Juasun 42
5.4.8: Kicheko 42
5.4.9: Raha 43
5.4.10: Tele2 (CyberTwiga) 44
5.4.11: TTCL 44
5.4.12: ZanLink 45
5.5: Internet Cafes 45
5.5.1: Vodacom Tanzania’s Internet Cafe Expansion 46

Table of Charts and Figures
Figure 1: Map of Tanzania 4
Figure 2: Total Mobile Subscribers, Penetration Rate and Quarterly Growth in Tanzania 14
Figure 3: Mobile Operators in Tanzania by Subscribers 15
Figure 4: Percentage Quarterly Subscriber Growth 16
Figure 5: Subscriber Numbers and Percentage Quarterly Growth for Vodacom Tanzania 19
Figure 6: Subscriber Numbers and Percentage Quarterly Growth for Zain Tanzania 21
Figure 7: Subscriber Numbers and Percentage Quarterly Growth for Tigo Tanzania 22
Figure 8: Subscriber Numbers and Percentage Quarterly Growth for Zantel 23
Figure 9: Subscriber Numbers and Percentage Quarterly Growth for TTCL Mobile 24
Figure 10: Subscriber Numbers and Percentage Quarterly Growth for Benson Informatics 25
Figure 11: Total Fixed Line Subscribers in Tanzania 28
Figure 12: Total Subscribers to TTCL Fixed in Tanzania 30
Figure 13: Total Subscribers to Zantel Fixed 31
Figure 14: Total Internet Users and Users per 100 Inhabitants in Africa 33
Figure 15: Total Internet Users and Users per 100 Inhabitants in Tanzania 34
Figure 16: Layout of EASSy System 35
Figure 17: Estimated Coverage of O3b Satellites 37

Table of Tables
Table 1: Key Statistics 4
Table 2: TCRA 10
Table 3: Licensed Communications Operators in Tanzania 10
Table 4: Quarter-on-Quarter and Year-on-Year Growth in Tanzanian Mobile Sector 14
Table 5: Mobile Networks by Tariff per Minute 15
Table 6: Total Fixed Line and Mobile Subscribers in Tanzania 28
Table 7: Fixed Networks by Tariff per Minute 28
Table 8: Total Internet Users and Users per 100 Inhabitants in Africa 32
Table 9: TCRA Licensed Internet and Data Operators in Tanzania 38
Table 10: Total Users and Percentage Growth of Africa Online Services 39 

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